HR Support Coordinator
Job number: J0014164
Start Date: ASAP
The Client is one of the largest independent aerospace and defence companies in the world delivering innovation and excellence in engineering, support solutions and services in the air, on land and at sea.
Since 1909, they have been valued for our integrity, performance and customer focus which we have demonstrated through our innovative solutions and ability to deliver on time and to cost.
They specialise in the conversion and modification of military, civil and business aircraft, alongside defence vehicle engineering and shelter manufacture. Their capabilities include engineering design, manufacture, test and the provision of personnel, training and advice, whilst providing maintenance, integration and product support.
Working as part of our HR Shared Service function this role is responsible for the efficient administration of the employee life cycle, including issuing offer letters and contracts, onboarding new employees, administering changes to employment details, processing leavers, producing reports from our HR database, dealing with HR queries from employees and general HR administration.
The key tasks within this role will include:
•Supporting the Resourcing function with offer letters, contracts and onboarding of new employees.
•Processing all changes within an employees’ contract, salaries, benefits, job titles etc.
•Ensuring all compliance checks are made around GDPR and Security Clearance.
•Handling sensitive data in a confidential manner.
•Manage the inbox and employee queries, escalating to HR Business Partners for specific advice and guidance where necessary.
•Administration of paperwork across the full employee lifecycle.
•Working on multiple queries and business needs at any one time.
•Meeting internal SLAs and KPIs when it comes to supporting our internal customers.
•Ensuring our HR System (HR.Net) is managed and kept up to date.
•Assist with HR projects and initiatives as required.
The ideal candidate would have experience of working within a transactional HR Administration role. You will be used to working within agreed SLAs ensuring that our internal customers receive prompt and accurate HR Support.
Key skills, experience and qualifications:
•HR qualification or working towards that desirable, if not qualified, experience within a similar role.
•HR Administration, familiar with the entire employee lifecycle and all compliance/admin associated with that.
•Strong Word and Excel skills.
•Used to dealing with a high volume of transactional queries and actioning according to the SLA.
•Able to priorities, multi task ensuring deadlines and SLAs are met.
•High levels of attention to detail.
•Highly organised and able to communicate key tasks and actions.
•Working within a fast paced transactional environment.
•Customer orientated, able to work within strict SLAs to ensure our service meets the demands of the business.
•Worked with a multitude of stakeholders, across all levels of the business.